Shipping & Delivery Policy – Jacket Giants

At Jacket Giants, we ensure your order is delivered safely and on time. Here’s everything you need to know about our shipping process:

Where We Ship

We offer worldwide shipping, with a primary focus on the UK, USA & Canada. No matter where you are, we aim to deliver your order as quickly as possible.

Shipping Methods

We partner with trusted courier services, including FedEx, DHL, Sky Net, and UPS, to ensure secure and timely deliveries.

Shipping Charges

Free Shipping on All Orders!

Processing & Delivery Time

Processing Time: Orders are processed within 1–2 business days (Monday–Friday).
In-Transit Time: Most orders arrive within 4–6 business days after shipping, though unexpected delays may occur.
Estimated Delivery: Orders typically arrive within 5–8 days after purchase.
Order Tracking: A tracking number will be emailed to you once your order is shipped, allowing you to monitor its journey.

Customs & Duties

Customs duties and import taxes are determined by your country’s regulations and are the buyer’s responsibility. Please check with your local customs office for further details.

Order Cut-off 

5:00 PM (GMT) Greenwich Mean Time (London)

Shipping Issues

If your package arrives damaged, incorrect, or tampered with, contact us immediately via email with supporting photos. Our team will promptly assist you.

Additional Services

At this time, we do not offer gift wrapping or expedited shipping, but we are working to introduce these features in the future.

For any inquiries, feel free to reach out to our support team at support@jacketgiants.com

Thank you for choosing Jacket Giants!

Contact Us

Business Hours: Monday to Friday, 9 AM – 5 PM 

Order Cut-Off Time: 5 PM 

Phone: +44 7532 827890

Email: support@jacketgiants.com

Address: 20 Station Road, Kenfig Hill, Bridgend CF33 6EP, UK